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Table of Contents Electronic Government Hans J. Scholl, Marijn Janssen, Maria A.Wimmer, Carl Erik Moe, Leif Skiftenes Flak (Eds.) Front Matter Foundations The Current State of Research on eGovernment in Developing Countries: A Literature Review Fathul Wahid 1-12 Adoption and Diffiusion The Influence of External Institutional Pressures on Local E-Government Adoption and Implementation: A Coercive Perspective within an Indonesian Local E-Government Context Nurdin Nurdin, Rosemary Stockdale, Helana Scheepers 13-26 On the Interaction of Source and Channel Choice in the Government-to-Business Context Yvon Boer, Lidwien Wijngaert, Willem Pieterson, Rex Arendsen 27-39 Open Government and Transformation Building Understanding of Smart City Initiatives Suha Alawadhi, Armando Aldama-Nalda, Hafedh Chourabi, J. Gil-Garcia, Sofia Leung, Sehl Mellouli, Taewoo Nam, Theresa Pardo, Hans Scholl, Shawn Walker 40-53 The Need to Adjust Lean to the Public Sector Nicole Maarse, Marijn Janssen 54-65 ‘Demand Driven Development of Public e-Services’ Katarina Gidlund 66-77 Improving PA Business Processes through Modeling, Analysis, and Reengineering Damiano Falcioni, Andrea Polini, Alberto Polzonetti, Barbara Re 78-89 Issues and Guiding Principles for Opening Governmental Judicial Research Data Anneke Zuiderwijk, Marijn Janssen, Ronald Meijer, Sunil Choenni, Yannis Charalabidis, Keith Jeffery 90-101 5 Days in August" – How London Local Authorities Used Twitter during the 2011 Riots Panagiotis Panagiotopoulos, Alinaghi Ziaee Bigdeli, Steven Sams 102-113 Infrastructure and Technology Shared Services in Irish Local Government Mark Scannell, Frank Bannister 114-125 Information Technology and the Efficiency of the Brazilian Judiciary System André Andrade, Luiz Joia 126-136 The Tool That Has to Build Itself: The Case of Dutch Geo-Data Walter Vries, Gianluca Miscione 137-148 Cross-Border Legal Identity Management Bernd Zwattendorfer, Arne Tauber, Klaus Stranacher, Peter Reichstädter 149-161 Understanding Enterprise Architecture: Perceptions by the Finnish Public Sector Juha Lemmetti, Samuli Pekkola 162-173 The Understanding of ICTs in Public Sector and Its Impact on Governance Arild Jansen 174-186 Evaluation Investigating Outcomes of T-Government Using a Public Value Management Approach Anne Veenstra, Marijn Janssen 187-197 E-government in Tanzania: Current Status and Future Challenges Øystein Sæbø 198-209 A Model to Assess Open Government Data in Public Agencies Mauricio Solar, Gastón Concha, Luis Meijueiro 210-221 Comparing Private and Public Sector on Information Systems Development and Maintenance Efficiency John Krogstie 222-233 Analysis of the Methodologies for Evaluation of E-Government Policies Dalibor Stanimirovic, Tina Jukic, Janja Nograsek, Mirko Vintar 234-245 Assessing Effects of eGovernment Initiatives Based on a Public Value Framework Øyvind Hellang, Leif Flak 246-259 Citizen Perspective, Social Inclusion, and Social Media Citizens’ Attitudes towards Electronic Identification in a Public E-Service Context – An Essential Perspective in the eID Development Process Karin Axelsson, Ulf Melin 260-272 A Framework for Evaluating Citizens’ Expectations and Satisfaction toward Continued Intention to Use E-Government Services Mubarak Alruwaie, Ramzi El-Haddadeh, Vishanth Weerakkody 273-286

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