Table of Contents
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Responsible AI and Analytics for an Ethical and Inclusive Digitized Society
Denis Dennehy, Anastasia Griva, Nancy Pouloudi, Yogesh Dwivedi, Ilias Pappas, Matti Mäntymäki |
Front Matter |
Adopting AI for Digital Transformation and Public Good
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Affordances in Human-Chatbot Interaction: A Review of the Literature
Morten Mygland, Morten Schibbye, Ilias Pappas, Polyxeni Vassilakopoulou |
3-17 |
AI in the Workplace: Exploring Chatbot Use and Users’ Emotions
Lorentsa Gkinko, Amany Elbanna |
18-28 |
Chatbots at Work: A Taxonomy of the Use of Chatbots in the Workplace
Lorentsa Gkinko, Amany Elbanna |
29-39 |
A Process Model of Artificial Intelligence Implementation Leading to Proper Decision Making
Mohammad Merhi |
40-46 |
AI: Opportunities and Challenges - The Optimal Exploitation of (Telecom) Corporate Data
Polyxeni Palaiogeorgou, Christos Gizelis, Antonios Misargopoulos, Filippos Nikolopoulos-Gkamatsis, Michalis Kefalogiannis, Antonis Christonasis |
47-59 |
Electronic Procurement Practices in the Public Sector: The Case of an Inter-organizational Information System in Ghana
Michael Agbeko, John Effah, Richard Boateng |
60-70 |
Adopting Artificial Intelligence in the Saudi Arabian Public Sector: Preliminary Findings
Albandari Alshahrani, Denis Dennehy, Matti Mäntymäki |
71-81 |
Achieving Digital-Driven Patient Agility in the Era of Big Data
Rogier Wetering |
82-93 |
Responsible Machine Learning Pilot Test Projects: A Medical Coding Case Study
Samantha Champagnie, Janis Gogan |
94-106 |
AI and Analytics Decision Making
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Wise Data-Driven Decision-Making
Morteza Namvar, Ali Intezari |
109-119 |
Data-Driven Collaborative Human-AI Decision Making
Gregoris Mentzas, Katerina Lepenioti, Alexandros Bousdekis, Dimitris Apostolou |
120-131 |
Always Trust the Advice of AI in Difficulties? Perceptions Around AI in Decision Making
Amit Kushwaha, Ruchika Pharswan, Arpan Kar |
132-143 |
Big Data Analytics Affordances for Social Innovation: A Theoretical Framework
Ilias Pappas, Devinder Thapa |
144-149 |
COVID-19 Discrepancies Rising from Population Density Political Polarization Exacerbates Policy Gap
Mouwafac Sidaoui, Nicholas Abrams, Abhishruti Adhikari |
150-158 |
AI Philosophy, Ethics and Governance
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Ethics and AI Issues: Old Container with New Wine?
Fred Niederman, Elizabeth Baker |
161-172 |
Governing Artificial Intelligence and Algorithmic Decision Making: Human Rights and Beyond
Vasiliki Koniakou |
173-184 |
Analysing AI via Husserl and Kuhn How a Phenomenological Approach to Artificial Intelligence Imposes a Paradigm Shift
Daire Boyle |
185-197 |
The Ethical Implications of Lawtech
Rónán Kennedy |
198-207 |
Deploying AI Governance Practices: A Revelatory Case Study
Emmanouil Papagiannidis, Ida Enholm, Chirstian Dremel, Patrick Mikalef, John Krogstie |
208-219 |
Towards Ecosystems for Responsible AI
Matti Minkkinen, Markus Zimmer, Matti Mäntymäki |
220-232 |
Ethics in AI
Tanay Chowdhury, John Oredo |
233-241 |
Privacy and Transparency in a Digitised Society
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Stop Ordering Machine Learning Algorithms by Their Explainability! An Empirical Investigation of the Tradeoff Between Performance and Explainability
Jonas Wanner, Lukas-Valentin Herm, Kai Heinrich, Christian Janiesch |
245-258 |
Gender Bias in AI: Implications for Managerial Practices
Ayesha Nadeem, Olivera Marjanovic, Babak Abedin |
259-270 |
A Systematic Review of Fairness in Artificial Intelligence Algorithms
Khensani Xivuri, Hossana Twinomurinzi |
271-284 |
Is Downloading This App Consistent with My Values?
Sarah Carter |
285-291 |
Operationalization of a Glass Box Through Visualization: Applied to a Data Driven Profiling Approach
Niels Netten, Arjen Suijker, Mortaza Bargh, Sunil Choenni |
292-304 |
Digital Enabled Sustainable Organisations and Societies
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Artificial Intelligence and the Evolution of Managerial Skills: An Exploratory Study
Laurent Giraud, Ali Zaher, Selena Hernandez, Akram Al Ariss |
307-317 |
The Diffusion of Innovation Experience
Gustav Plessis, Hanlie Smuts |
318-329 |
Exploring the Link Between Digitalization and Sustainable Development: Research Agendas
Yashoda Karki, Devinder Thapa |
330-341 |
Research Trends, Theories and Concepts on the Utilization of Digital Platforms in Agriculture: A Scoping Review
Abraham Sam, Sara Grobbelaar |
342-355 |
The Impact of Industry 4.0 on the Business Models of Small and Medium Enterprises: A Systematic Literature Review
Abdul Soondka, Hanlie Smuts |
356-367 |
Digital Technologies and Organisational Capabilities
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BIM as a Boundary Object in Construction Projects: A Knowledge-as-Practice Perspective
Jing Wang, Pamela Abbott, Efpraxia Zamani |
371-382 |
Understanding How Enterprise Architecture Contributes to Organizational Alignment
Hong Guo, Jingyue Li, Shang Gao, Darja Smite |
383-396 |
How EA-Driven Dynamic Capabilities Enable Agility: The Mediating Role of Digital Project Benefits
Rogier Wetering |
397-410 |
ICT-Based Inter-organisational Knowledge Exchange: A Narrative Literature Review Approach
Yuzhen Zhu, Efpraxia Zamani, Jorge Martins, Ana Vasconcelos |
411-422 |
Industry 4.0 and Organisations: Key Organisational Capabilities
Stefan Smuts, Alta Merwe, Hanlie Smuts |
423-438 |
Digitised Supply Chains
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How Does IOS-Enabled Business Intelligence Enhance Supply Chain Performance?
Caleb Kumi, David Asamoah, Benjamin Agyei-Owusu |
441-453 |
A Review of AI in the Supply Chain Industry: Preliminary Findings
Conn Smyth, Denis Dennehy, Samuel Fosso-Wamba |
454-466 |
Dynamic Capability Theory as a Lens to Investigate Big Data Analytics and Supply Chain Agility
Trevor Cadden, Guangming Cao, Raymond Treacy, Ying Yang, George Onofrei |
467-480 |
The Effect of Data Driven Culture on Customer Development and Firm Performance: The Role of Supply Chain Information Sharing and Supply Chain Information Quality
Benjamin Agyei-Owusu, Mawuli Amedofu, David Asamoah, Caleb Kumi |
481-492 |
Customer Behavior and E-business
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The Use of Elaboration Likelihood Model in eWOM Research: Literature Review and Weight-Analysis
Elvira Ismagilova, Yogesh Dwivedi, Nripendra Rana |
495-505 |
Explaining the Network of Factors that Influence the Timing of and Decision to Upgrade Enterprise Systems
Candice Petersen, Lisa Seymour |
506-518 |
An Overview of the Application of Sentiment Analysis in Quality Function Deployment
Blessed Sarema, Stephen Matope |
519-531 |
Cash is King, Isn’t It? Payment Preferences and Switching Intentions of German Customers
Matthias Murawski, Serena Scomparin, Markus Bick |
532-544 |
Mining Segmentation Patterns Using e-Commerce Retail Data: An Experience Report
Anastasia Griva, Denis Dennehy |
545-551 |
Blockchain
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Blockchain in a Business Model: Exploring Benefits and Risks
Davit Marikyan, Savvas Papagiannidis, Omer Rana, Rajiv Ranjan |
555-566 |
Key Characteristics to Create Optimized Blockchain Consensus Algorithms
J. Leo, Marié Hattingh |
567-579 |
A Systematic Literature Review of Blockchain Consensus Protocols
Sikho Luzipo, Aurona Gerber |
580-595 |
Blockchain’s Impact on Consumer’s Perspective in the Luxury Fashion Industry: A Position Paper
Jean Noonan, Patrick Doran |
596-606 |
Information Systems Development
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Digital Transformation of Software Development: Implications for the Future of Work
Samuli Laato, Matti Mäntymäki, Teemu Birkstedt, A. Islam, Sami Hyrynsalmi |
609-621 |
Business Analytics Continuance in Software Development Projects – A Preliminary Analysis
Muhammad Ahmad, Iftikhar Ahmad, Iqra Khan |
622-628 |
Artificial Intelligence (AI) Capabilities, Trust and Open Source Software Team Performance
Babu Thummadi |
629-640 |
Social Media and Analytics
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Modeling Malicious Behaviors and Fake News Dissemination on Social Networks
Kento Yoshikawa, Masatsugu Ichino, Hiroshi Yoshiura |
643-655 |
Developing Machine Learning Model for Predicting Social Media Induced Fake News
David Langley, Caoimhe Reidy, Mark Towey, Manisha Manisha, Denis Dennehy |
656-669 |
A Deep Multi-modal Neural Network for the Identification of Hate Speech from Social Media
Gunjan Kumar, Jyoti Singh, Abhinav Kumar |
670-680 |
Influencer is the New Recommender: Insights for Enhancing Social Recommender Systems
Ransome Bawack, Emilie Bonhoure |
681-691 |
Impact of COVID-19 Pandemic on E-participation of Fans in Sports Events
Vishal Mehra, Pooja Sarin, Prabhsimran Singh, Ravinder Sawhney, Arpan Kar |
692-703 |
Investigating the Dynamics of Polarization in Online Discourse During COVID-19 Pandemic
Samrat Gupta, Gaurav Jain, Amit Tiwari |
704-709 |
Ecosystem of Social Media Listening Practices for Crisis Management
Lucia Herrera, Tim Majchrzak, Devinder Thapa |
710-722 |
#SDG13: Understanding Citizens Perspective Regarding Climate Change on Twitter
Prabhsimran Singh, Surleen Kaur, Yogesh Dwivedi, Sandeep Sharma, Ravinder Sawhney |
723-733 |
Teaching and Learning
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A Multi-level Analysis of Mistrust/Trust Formation in Algorithmic Grading
Stephen Jackson, Niki Panteli |
737-743 |
Computational Numeracy (CN) for Under-Prepared, Novice Programming Students
Carla Coetzee, Machdel Matthee |
744-756 |
Using Data Analytics to Detect Possible Collusion in a Multiple Choice Quiz Test
Michael Lang |
757-762 |
Perceptions of Students for a Gamification Approach: Cities Skylines as a Pedagogical Tool in Urban Planning Education
Tayyeb Khan, Xin Zhao |
763-773 |
Social Exclusion in Gamified Information Systems
Arthur Poll, Izak Zyl, Jan Kroeze |
774-786 |
