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Table of Contents Electronic Government Efthimios Tambouris, Marijn Janssen, Hans Jochen Scholl, Maria A. Wimmer, Konstantinos Tarabanis, Mila Gascó, Bram Klievink, Ida Lindgren, Peter Parycek (Eds.) Front Matter Foundations Channel Choice: A Literature Review Christian Madsen, Pernille Kræmmergaard 3-18 Conceptualising the Digital Public in Government Crowdsourcing: Social Media and the Imagined Audience Panos Panagiotopoulos, Frances Bowen 19-30 Steering the Digital Agenda at Arm’s Length. All Wobble, No Spin: The Contextual Lens Maddalena Sorrentino, Marco Marco, Paolo Depaoli 31-43 E-government Systems Design and Implementation in Developed and Developing Countries: Results from a Qualitative Analysis Catherine Mkude, Maria Wimmer 44-58 Theoretical Support for Social Media Research. A Scientometric Analysis Laura Alcaide Muñoz, Manuel Rodríguez Bolívar 59-75 Open and Smart Government Big and Open Linked Data (BOLD) to Create Smart Cities and Citizens: Insights from Smart Energy and Mobility Cases Marijn Janssen, Ricardo Matheus, Anneke Zuiderwijk 79-90 Open Innovation Contests for Improving Healthcare – An Explorative Case Study Focusing on Challenges in a Testbed Initiative Siri Wassrin, Ida Lindgren, Ulf Melin 91-104 Public Accountability ICT Support: A Detailed Account of Public Accountability Process and Tasks Rui Lourenço, Suzanne Piotrowski, Alex Ingrams 105-117 Mediating Citizen-Sourcing of Open Government Applications – A Design Science Approach Mai Abu-El Seoud, Ralf Klischewski 118-129 Processing Linked Open Data Cubes Efthimios Tambouris, Evangelos Kalampokis, Konstantinos Tarabanis 130-143 Scrutinizing Open Government Data to Understand Patterns in eGovernment Uptake Helle Henriksen 144-155 Advancing e-Government Using the Internet of Things: A Systematic Review of Benefits Paul Brous, Marijn Janssen 156-169 Understanding Public-Private Collaboration Configurations for International Information Infrastructures Bram Klievink 170-180 Services, Processes and Infrastructure Inter-organizational Public e-Service Development: Emerging Lessons from an Inside-Out Perspective Marie-Therese Christiansson, Karin Axelsson, Ulf Melin 183-196 What Is This Thing Called e-Service? Interoperability Challenges in e-Service Modelling Svein Ølnes, Arild Jansen 197-208 Removing the Blinkers: What a Process View Learns About G2G Information Systems in Flanders Lies Cauter, Monique Snoeck, Joep Crompvoets 209-221 Makers and Shapers or Users and Choosers Participatory Practices in Digitalization of Public Sector Katarina Gidlund 222-232 Why Realization Mismatches Expectations of e-Government Project Benefits? Towards Benefit Realization Planning Dian Balta, Vanessa Greger, Petra Wolf, Helmut Krcmar 233-245 Electronic Data Safes as an Infrastructure for Transformational Government? A Case Study Joachim Pfister, Gerhard Schwabe 246-257 An Ontology of eGovernment Arkalgud Ramaprasad, Aurora Sánchez-Ortiz, Thant Syn 258-269 Application Areas and Evaluation Privacy in digital identity systems: models, assessment and user adoption Armen Khatchatourov, Maryline Laurent, Claire Levallois-Barth 273-290 Comparing Local e-Government Websites in Canada and the UK Laurence Brooks, Alexander Persaud 291-304 Evaluating a Passive Social Media Citizensourcing Innovation Euripidis Loukis, Yannis Charalabidis, Aggeliki Androutsopoulou 305-320 Three Positives Make One Negative: Public Sector IS Procurement Aki Alanne, Pasi Hellsten, Samuli Pekkola, Iiris Saarenpää 321-333 Proactivity Postponed? ‘Capturing’ Records Created in the Context of E-government – A Literary Warrant Analysis of the Plans for a National e-archive Service in Sweden Ann-Sofie Klareld 334-347

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