Travel Routes or Geography Facts? An Evaluation of Voice Authentication User Interfaces - Human-Computer Interaction – INTERACT 2013 Access content directly
Conference Papers Year : 2013

Travel Routes or Geography Facts? An Evaluation of Voice Authentication User Interfaces

Alina Hang
  • Function : Author
  • PersonId : 1005903
Alexander De Luca
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  • PersonId : 1005901
Katharina Frison
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  • PersonId : 1005904
Emanuel Von Zezschwitz
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  • PersonId : 1005900
Massimo Tedesco
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  • PersonId : 1005905
Marcel Kockmann
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  • PersonId : 1005906
Heinrich Hussmann
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  • PersonId : 1005907

Abstract

Fallback authentication based on voice recognition provides several benefits to users. Since it is a biometric method, there are no passwords that have to be remembered. Additionally, the technique can be used remotely without the user having to be physically present. We performed stakeholder interviews and we iteratively designed and evaluated different voice authentication user interfaces with a focus on ease-of-use. The main goal was to keep embarrassment low and to provide an interaction as natural as possible. Our results show that small changes in the interface can significantly influence the users’ opinions about the system.
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hal-01504902 , version 1 (10-04-2017)

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Alina Hang, Alexander De Luca, Katharina Frison, Emanuel Von Zezschwitz, Massimo Tedesco, et al.. Travel Routes or Geography Facts? An Evaluation of Voice Authentication User Interfaces. 14th International Conference on Human-Computer Interaction (INTERACT), Sep 2013, Cape Town, South Africa. pp.468-475, ⟨10.1007/978-3-642-40477-1_29⟩. ⟨hal-01504902⟩
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