The Controversy of Responsibility and Accountability When Maintaining Automatic External Defibrillators - Human-Computer Interaction – INTERACT 2021
Conference Papers Year : 2021

The Controversy of Responsibility and Accountability When Maintaining Automatic External Defibrillators

Oliver Rønn Christensen
  • Function : Author
  • PersonId : 1280631
Signe Sørensen
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  • PersonId : 1280632
Anne Stouby Persson
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  • PersonId : 1280633
Anne Marie Kanstrup
  • Function : Author
  • PersonId : 1280634
Adrienne Mannov
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  • PersonId : 1280635

Abstract

This paper contributes to HCI with a foundation for exploring ways in which an Internet of Things (IoT) solution can support the maintenance of public automated defibrillators (AEDs) sustainably. AED is a critical lifesaving technology installed in non-medical environments. The technology places enormous demands on public engagement for its use and maintenance. Insights into how medical technology is maintained in non-medical environments can complement current innovations in lifesaving technology. This ethnographic study investigates the complexity around an IoT solution to remedy breakdowns in the maintenance of AEDs in a Danish context. We conceptualize maintenance as infrastructuring and identify how the diverse field of actors around an AED entails technical but primarily social dimensions revealing a controversy of responsibility and accountability. This article recommends that when developing an IoT solution for maintaining AEDs, technical, social, political, and ethical dimensions should be considered to address responsibility and accountability issues.
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hal-04196854 , version 1 (05-09-2023)

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Oliver Rønn Christensen, Signe Sørensen, Anne Stouby Persson, Anne Marie Kanstrup, Adrienne Mannov. The Controversy of Responsibility and Accountability When Maintaining Automatic External Defibrillators. 18th IFIP Conference on Human-Computer Interaction (INTERACT), Aug 2021, Bari, Italy. pp.383-401, ⟨10.1007/978-3-030-85616-8_23⟩. ⟨hal-04196854⟩
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