On the Use of Handheld Augmented Reality for Inventory Tasks: A Study with Magazine Retailers - Human-Computer Interaction Access content directly
Conference Papers Year : 2021

On the Use of Handheld Augmented Reality for Inventory Tasks: A Study with Magazine Retailers

Henrique Galvan Debarba
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Abstract

In this paper we investigate if handheld augmented reality, in the form of an application running on a mainstream smartphone, can serve as a practical and effective tool for inventory tasks. Taking magazine retail as an example, we have applied a user-centered design process to research, design, implement and evaluate a handheld AR application prototype. We conducted a qualitative user study at magazine retail stores, where staff responsible for magazines were interviewed ($$n=8$$n=8) and their primary magazine handling tasks observed. After an analysis of the study findings, we selected a key task as the basis for the design, implementation and test of an AR app prototype. The task consisted of collecting and registering a list of magazines for return to the distributor. We evaluated the AR app prototype in a user study ($$n=22$$n=22), where participants used it to perform the selected task. They also performed the task using the paper list currently in use, and a second, simplified app prototype, without AR features. Task performance was measured based on time and error rate. The participant’s subjective experience was also captured in the form of a post-task survey and interview. Our findings suggest that handheld AR can prove effective when used for specific, focused tasks, rather than more open-ended ones.
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hal-04331576 , version 1 (08-12-2023)

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Peter Mitts, Henrique Galvan Debarba. On the Use of Handheld Augmented Reality for Inventory Tasks: A Study with Magazine Retailers. 18th IFIP Conference on Human-Computer Interaction (INTERACT), Aug 2021, Bari, Italy. pp.566-589, ⟨10.1007/978-3-030-85623-6_33⟩. ⟨hal-04331576⟩
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