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Table of Contents
Electronic Government
Ida Lindgren, Marijn Janssen, Habin Lee, Andrea Polini, Manuel Rodríguez Bolívar, Hans Jochen Scholl, Efthimios Tambouris
Front Matter

E-Government Foundations

The Three Generations of Electronic Government: From Service Provision to Open Data and to Policy Analytics
Euripidis Loukis, Charalampos Alexopoulos, Zoi Lachana, Yannis Charalabidis
E-Government Research Domain: Comparing the International and Russian Research Agenda
Yury Kabanov, Andrei Chugunov, Boris Nizomutdinov
From Automatic Data Processing to Digitalization: What is Past is Prologue
Leif Sundberg

E-Government Services and Open Government

‘It Is Always an Individual Assessment’: A Case Study on Challenges of Automation of Income Support Services
Mariana Gustafsson, Elin Wihlborg
C2G Online Trust, Perceived Government Responsiveness and User Experience
Yury Kabanov, Lyudmila Vidiasova
Setting Up Government 3.0 Solutions Based on Open Source Software: The Case of X-Road
Gregorio Robles, Jonas Gamalielsson, Björn Lundell
An Intercountry Survey of Participatory Practices Used for Open Government Partnership National Action Plan Development
Athanasia Routzouni, Athanasios Deligiannis, Vassilios Peristeras, Stefanos Gritzalis
Designing Visualizations for Workplace Stress Management: Results of a Pilot Study at a Swiss Municipality
Stefan Stepanovic, Vadym Mozgovoy, Tobias Mettler
Overwhelmed by Brute Force of Nature: First Response Management in the Wake of a Catastrophic Incident
Hans J. Scholl
Creating Local Government Innovation
Fredrik Söderström, Ulf Melin
Channel Choice Complications
Christian Madsen, Sara Hofmann, Willem Pieterson

Open Data: Social and Technical Aspects

Which Lobby Won the Vote? Visualizing Influence of Interest Groups in Swiss Parliament
Florian Evéquoz, Hugo Castanheiro
Orchestrated Co-creation of High-Quality Open Data Within Large Groups
Giuseppe Ferretti, Delfina Malandrino, Maria Pellegrino, Andrea Petta, Gianluigi Renzi, Vittorio Scarano, Luigi Serra
Towards Interoperable Open Statistical Data
Evangelos Kalampokis, Areti Karamanou, Konstantinos Tarabanis
Linked Data in the European Data Portal: A Comprehensive Platform for Applying DCAT-AP
Fabian Kirstein, Benjamin Dittwald, Simon Dutkowski, Yury Glikman, Sonja Schimmler, Manfred Hauswirth
Optimising e-Government Data Centre Operations to Minimise Energy Consumption: A Simulation-Based Analytical Approach
Changwoo Suh, Mohammed Bahja, Youngseok Choi, Truong Nguyen, Habin Lee
Investigating the Social, Political, Economic and Cultural Implications of Data Trading
Shefali Virkar, Gabriela Viale Pereira, Michela Vignoli

AI, Data Analytics and Automated Decision Making

How to Streamline AI Application in Government? A Case Study on Citizen Participation in Germany
Dian Balta, Peter Kuhn, Mahdi Sellami, Daniel Kulus, Claudius Lieven, Helmut Krcmar
Artificial Intelligence in Public Administration: A Possible Framework for Partial and Full Automation.
Jan Etscheid
Economic Crisis Policy Analytics Based on Artificial Intelligence
Euripidis Loukis, Manolis Maragoudakis, Niki Kyriakou
Using Disruptive Technologies in Government: Identification of Research and Training Needs
Alexander Ronzhyn, Maria Wimmer, Vera Spitzer, Gabriela Viale Pereira, Charalampos Alexopoulos
Value of Big Data Analytics for Customs Supervision in e-Commerce
Boriana Rukanova, Yao-Hua Tan, Micha Slegt, Marcel Molenhuis, Ben Rijnsoever, Krunoslav Plecko, Bora Caglayan, Gavin Shorten
Artificial Intelligence in Swedish Policies: Values, Benefits, Considerations and Risks
Daniel Toll, Ida Lindgren, Ulf Melin, Christian Madsen

Smart Cities

Demographic Profile of Citizens’ Interest, Evaluation and Opinions of Local Government Apps in Smart Cities
Laura Alcaide Muñoz, Manuel Rodríguez Bolívar
Digital by Default: The Use of Service Channels by Citizens
Javiera Macaya, André Alves, Fernando Meirelles, Maria Cunha
Behind the Scenes of Coproduction of Smart Mobility: Evidence from a Public Values’ Perspective
A. Rodriguez Müller, Trui Steen
Factors Influencing Trust in Smart City Services
Dmitrii Trutnev, Lyudmila Vidiasova


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