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Table of Contents Research and Practical Issues of Enterprise Information Systems A Min Tjoa, Li Da Xu, Mária Raffai, Niina Maarit Novak Front Matter Semantic Concepts and Open Data Semantic Audit Application for Analyzing Business Processes Ildikó Szabó, Katalin Ternai 3-15 Using Application Ontologies for the Automatic Generation of User Interfaces for Dialog-Based Applications Michael Hitz, Thomas Kessel 16-31 Semantic-Based Recommendation Method for Sport News Aggregation System Quang-Minh Nguyen, Thanh-Tam Nguyen, Tuan-Dung Cao 32-47 Using SPEM to Analyze Open Data Publication Methods Jan Kučera, Dušan Chlapek 48-58 OGDL4M Ontology: Analysis of EU Member States National PSI Law Martynas Mockus 59-73 Customer Relationship Management Social Media and Social CRM Antonín Pavlíček, Petr Doucek 77-87 An Approach to Discovery of Customer Profiles Ilona Pawełoszek, Jerzy Korczak 88-99 Security and Privacy Issues Cyber Security Awareness and Its Impact on Employee’s Behavior Ling Li, Li Xu, Wu He, Yong Chen, Hong Chen 103-111 Lessons Learned from Honeypots - Statistical Analysis of Logins and Passwords Pavol Sokol, Veronika Kopčová 112-126 Towards a General Information Security Management Assessment Framework to Compare Cyber-Security of Critical Infrastructure Organizations Edward Bernroider, Sebastian Margiol, Alfred Taudes 127-141 Advanced Manufacturing and Management Aspects From Web Analytics to Product Analytics: The Internet of Things as a New Data Source for Enterprise Information Systems Wilhelm Klat, Christian Stummer, Reinhold Decker 145-155 Enterprise Information Systems and Technologies in Czech Companies from the Perspective of Trends in Industry 4.0 Josef Basl 156-165 Internet of Things Integration in Supply Chains – An Austrian Business Case of a Collaborative Closed-Loop Implementation Andreas Mladenow, Niina Novak, Christine Strauss 166-176 Application of the papiNet-Standard for the Logistics of Straw Biomass in Energy Production Jussi Nikander 177-190 A Case-Base Approach to Workforces’ Satisfaction Assessment Ana Fernandes, Henrique Vicente, Margarida Figueiredo, Nuno Maia, Goreti Marreiros, Mariana Neves, José Neves 191-206 Effective Business Process Management Centres of Excellence Vuvu Nqampoyi, Lisa Seymour, David Laar 207-222 Business Intelligence and Big Data Measuring the Success of Changes to Existing Business Intelligence Solutions to Improve Business Intelligence Reporting Nedim Dedić, Clare Stanier 225-236 An Architecture for Data Warehousing in Big Data Environments Bruno Martinho, Maribel Santos 237-250 Decision Support in EIS The Reference Model for Cost Allocation Optimization and Planning for Business Informatics Management Petr Doucek, Milos Maryska, Lea Nedomova 253-262 An Entropy Based Algorithm for Credit Scoring Roberto Saia, Salvatore Carta 263-276 Visualizing IT Budget to Improve Stakeholder Communication in the Decision Making Process Alexia Pacheco, Gustavo López, Gabriela Marín-Raventós 277-290 EIS-Practices Implementing an Event-Driven Enterprise Information Systems Architecture: Adoption Factors in the Example of a Micro Lending Case Study Kavish Sookoo, Jean-Paul Belle, Lisa Seymour 293-308 Software Innovation Dynamics in CMSs and Its Impact on Enterprise Information Systems Development Andrzej Skulimowski, Inez Badecka 309-324 Optimization of Cloud-Based Applications Using Multi-site QoS Information Hong Tran, George Feuerlicht 325-338

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