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Table of Contents Lean, Green and Sustainability Olivia Mcdermott, Angelo Rosa, José Carlos Sá, Aidan Toner Front Matter Lean and People Is There Such a Thing as a Lean Philosophy? Joop De Zwart 3-13 The Role of Lean Management Practices in the Valorisation of Neurodiverse People in Production Matteo Zanchi, Paolo Gaiardelli, Giuditta Pezzotta 14-22 Barriers to Performance Measurement Systems Effectiveness Rui Manuel M. Sousa, Flávio Cunha, José Dinis-Carvalho 23-29 An Analysis of Agile Coaching Competency Among Practitioners Leigh Griffin, Arjay Hinek 30-37 Lean in Healthcare Implementation Experiences of Lean Organization in Healthcare for Apulian Hospitals: A Longitudinal Interview In-Depth Study Angelo Rosa, Giuliano Marolla, Olivia Mcdermott 41-53 Care Simplifiers’: Students Contributing to Optimal Healthcare Stephanie Monfils, Alinda Kokkinou 54-60 Analysis of the Relationship Between Knowledge Management and Lean Tools During Lean Implementation in Hospitals Angelo Rosa, Giuliano Marolla, Olivia Mcdermott 61-71 A Lean Approach for Reducing Downtimes in Healthcare: A Case Study Stefano Frecassetti, Matteo Ferrazzi, Alberto Portioli-Staudacher 72-81 Lean and Six Sigma Philosophies in Portuguese Laboratories Andreia Craveiro, Vanda Lima, José Carlos Sá, Miguel Lopes, Gilberto Santos, José Dinis-Carvalho 82-92 Lean 4.0 Lean as a Facilitator for AGVs Implementation: A Case Study Stefano Frecassetti, Matteo Ferrazzi, Alberto Portioli-Staudacher 95-107 From Pain Points to Scale Points: Exploring Barriers to Lean Digital Transformation Sagar Shinde, Kathryn Cormican 108-121 Lean training as a driver for microbusinesses’ digital transformation Prabhjot Singh, Anuragini Shirish, Anaya Kumar, John O’shanahan 122-142 The Impact of Lean on Introduction of Industry 4.0 Technologies: A Longitudinal Study Matteo Rossini, Federica Costa, Alberto Portioli-Staudacher, Guilherme Luz Tortorella 143-147 Lean in Manufacturing Implementing a Forecast Methodology as a Precursor to Lean Management Goda Zvikaite, Sean Moore, Olivia Mcdermott 151-164 Sustaining the Effectiveness of Lean Six Sigma Implementation in a Medical Device Company Aaron Mchugh, Fionnuala Farrell 165-183 The Impact of Lean on Occupational Safety in Organisations José Carlos Sá, José Dinis-Carvalho, Helena Fraga, Vanda Lima, Francisco Silva, João Bastos 184-192 Critical Success Factors for Operational Excellence in the Pharmaceutical Industry: Insights from a Qualitative Study Elizabeth O’callaghan, Olivia Mcdermott, Gavin Walker, Mark Southern 193-203 Challenges Facing Medical Device Companies in Ireland and Why Operational Excellence is not Enough David Mckernan, Olivia Mcdermott 204-217 Lean Learning in the Digital Era Effective Learning Method Using Extended Reality: Digital TWI Serkan Eren, Eivind Reke, Daryl John Powell 221-232 Learning to Teach Lean in the Age of Digitalization: A Review of Recent ELEC Literature Eivind Arne Fauskanger, Seyedehemehrsa Fatemi, Sara Tavassoli, Traian Ionut Luca, George-Silviu Cordos, Daryl John Powell 233-245 Sustaining Continuous Improvement of a Higher Health Education Service Through Analytical Methodologies for Determining Customer Satisfaction Teresa Angela Trunfio, Eliana Raiola, Giuseppe Longo, Maria Triassi, Francesco Amato, Alfonso Maria Ponsiglione, Angelo Rosa 246-257 Lean, Green and Sustainability Lean for Social Enterprises: Doing the Right Things Alinda Kokkinou, Ton Van Kollenburg 261-272 Lean-Green 4.0: A Starting Point for an Assessment Model Susana Duarte 273-284 Influence of the Lean Approach on Corporate Environmental Sustainability: A Case Study Matteo Ferrazzi, Stefano Frecassetti, Alberto Portioli Staudacher 285-294 Lean in Services Enhancement of a Data Management System using Design for Lean Six Sigma Roisin Eaton, John Noonan, Olivia Mcdermott 297-306 Cost of Quality in Construction Cora O’connor, Olivia Mcdermott 307-317 Design for Lean Six Sigma Application in a Family Run Multi-generational Micro Enterprise – A Case Study John O’shanahan, Olivia Mcdermott, John Noonan 318-328 Lean Implementation in a Painter/Decorator Micro Enterprise: A Case Study Stuart Nelson, Olivia Mcdermott 329-337

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