Crowdsourced Sentiment-Driven Process Re-design with SentiProMoWeb: Towards Enterprise Social Information Systems - Advances in Production Management Systems. Smart Manufacturing and Logistics Systems: Turning Ideas into Action
Conference Papers Year : 2022

Crowdsourced Sentiment-Driven Process Re-design with SentiProMoWeb: Towards Enterprise Social Information Systems

Abstract

Due to the new remote working conditions driven by the consequences of the Covid-19 pandemic, we extend our previous work on sentiment-enabled business process modeling by including crowdsourcing capabilities with a web interface: SentiProMoWeb. These capabilities enable us to perform sentiment-driven business process re-design method with remote stakeholders from different locations. SentiProMoWeb implements an enterprise social information system to capture the feedback from stakeholders in a crowdsourced manner. We demonstrate the crowdsourcing capabilities of our approach with an illustrative scenario by using our SentiProMoWeb software.
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hal-04768951 , version 1 (06-11-2024)

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Egon Lüftenegger, Selver Softic. Crowdsourced Sentiment-Driven Process Re-design with SentiProMoWeb: Towards Enterprise Social Information Systems. IFIP International Conference on Advances in Production Management Systems (APMS), Sep 2022, Gyeongju, South Korea. pp.171-178, ⟨10.1007/978-3-031-16411-8_22⟩. ⟨hal-04768951⟩
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