Investigating Mid-level IT Affordances as Drivers for Societal Change: Addressing the Education Data Challenge in The Gambia
Abstract
Affordance perspectives have gained traction among information systems (IS) scholars and have seen recent adoption in ICT4D research. Although scholars recognize the need to differentiate between mere technology use and higher-level organizational and societal IT affordances, no clear terminology for the representation of affordance granularity exists. This paper introduces “mid-level IT affordances”, which, we argue, emerge from technology use and serve as prerequisites for the actualization of higher-level affordances. To illustrate, we draw on a case study of education management information systems in The Gambia. International development agendas encourage public sector actors to produce increasingly granular data. Yet, the capacity to utilize the data is not strengthened correspondingly. This introduces a disconnect between policy and practice, whereby investments in technology use affordances fail to translate into IT affordances for monitoring progress towards complex policy goals. A mid-level IT affordance perspective allows for the identification and potential mitigation of such gaps.