Facilitation of a Creative Culture Through the Implementation and Initial Evaluation of a TRIZ Course Within an Organisation
Abstract
This paper introduces the application of TRIZ training via an online system using a real non-technical problem within the engineering department of an organisation in Melbourne, Australia. The research questions explored are: 1) Can an online TRIZ training using real problem be effectively implemented in an organisation that already has existing and established problem-solving processes in place and balancing the time limitation of engineers and background of engineers?; 2) What were the outcomes of the training introduced?; 3) What are the lessons learned from the implementation of the training program? Action Research method with the collection of both quantitative and qualitative data were used. Outcomes of the exercises were analyzed. Finding in this research shows that online style of training can be effective with the introduction of TRIZ tools such as Method of the Ideal Result (MIR) and Functional Modelling (FM). However, when it comes to the introduction of 40 Inventive Principles, the use of online style training may not be as effective. There are several limitations of this research. This study was conducted within a single engineering firm with small number of participants. The study is focused on one single department within one organisation. While not generalizable, it can be valuable as it may offer insights on how to effectively introduce TRIZ training within an organisation using an online style and using a real problem.
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