A Literature-Based Exploration of Servitization in Engineer-to-Order Companies - Advances in Production Management Systems Access content directly
Conference Papers Year : 2021

A Literature-Based Exploration of Servitization in Engineer-to-Order Companies

Abstract

Servitization allows manufacturing companies to enrich their value proposition with services. It enables them to differentiate their offers from competitors, while capitalizing more on digital technologies. Servitization practices such as maintenance services, training and advisory, or rental and leasing solutions are widespread among many sectors. In this paper, we focus on the ETO context. We explore the literature to capture how and why servitization has been adopted by ETO companies. Based on our findings, we build a theoretical framework that we partly validate through an analysis of secondary sources. We conclude the paper with possible future research directions.
Fichier principal
Vignette du fichier
520761_1_En_37_Chapter.pdf (382.67 Ko) Télécharger le fichier
Origin : Files produced by the author(s)

Dates and versions

hal-03806527 , version 1 (07-10-2022)

Licence

Attribution

Identifiers

Cite

Antonio Masi, Margherita Pero, Nizar Abdelkafi. A Literature-Based Exploration of Servitization in Engineer-to-Order Companies. IFIP International Conference on Advances in Production Management Systems (APMS), Sep 2021, Nantes, France. pp.354-362, ⟨10.1007/978-3-030-85910-7_37⟩. ⟨hal-03806527⟩
26 View
2 Download

Altmetric

Share

Gmail Facebook X LinkedIn More