Implementation of IoT Platform's Dashboards for the Visualisation of Dynamic KPIs: Insights from a Case Study - Smart and Sustainable Collaborative Networks 4.0 22nd IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2021 Saint-Étienne, France, November 22–24, 2021 Access content directly
Conference Papers Year : 2021

Implementation of IoT Platform's Dashboards for the Visualisation of Dynamic KPIs: Insights from a Case Study

Fabiana Pirola
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Giuditta Pezzotta
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Piergiorgio Grasseni
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Marco Ferrari
Stefano Slavi
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Abstract

Nowadays, Internet of Things (IoT) platforms are becoming a huge opportunity for companies to collect data from connected machinery and analyse them to increase efficiency in production, optimize maintenance and introduce personalized service offerings. Specifically, multiple users can monitor real-time data and act based on updated information. Nevertheless, few studies are systematically focused on the implementation of Key Performance Indicators (KPIs) in the IoT environment. Based on an empirical case study, the article presents the implementation of dynamic KPI dashboards for an IoT platform, showing the challenges to face related to the trade-off between user desire and companies’ technological readiness.
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Dates and versions

emse-03346281 , version 1 (25-11-2021)

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Marco Venuta, Michela Zambetti, Fabiana Pirola, Giuditta Pezzotta, Piergiorgio Grasseni, et al.. Implementation of IoT Platform's Dashboards for the Visualisation of Dynamic KPIs: Insights from a Case Study. 22nd Working Conference on Virtual Enterprises (PRO-VE 2021), Nov 2021, Saint-Etienne, France. pp.517-525, ⟨10.1007/978-3-030-85969-5_48⟩. ⟨emse-03346281⟩
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