Business Intelligence & Innovation: A Digital Innovation Hub as Intermediate for Service Interaction and System Innovation for Small and Medium-sized Enterprises
Abstract
Digital Innovation Hubs are a policy instrument of the European Commission to keep with the speed ofthe digital transformation within the European economy (especially small-and medium-sized enterprises, mid-caps). Within this article, the Digital Innovation Hub on Business Intelligence & Innovation within the region of the Federal State of Vorarlberg is presented and a possible network of collaborators and co-creators get introduced. In doing so, the academic discipline of Service Science –Service-Dominant Logic–is presented as theoretical manifestation. The contextual embedment of this article at hand is in the European Commission’s Digitising European Industry Strategy (2016) and European Industrial & Digital Strategies (2020). Based on these, a collaborative network of collaborators and co-creators for the Digital Innovation Hub on Business Intelligence & Innovation to increase service interaction and system innovation get introduced.
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