Value Co-creation in the Context of Digitally-enabled Product-Service Systems
Abstract
This paper describes the development of a conceptual frameworkto support the identification of value co-creation within the context of digitally-enabled Product-Service Systems (PSS). The frameworkwas developed based on five themes. It considershow and where value co-creation occurs andalso the translation of data into information that can become knowledge for individuals and organizations within the digitally-enabled PSS context. The modelbrings together the different actors and beneficiaries with a governance process that focuses on supporting value co-creationbyintegrating the information with data. The frameworksupportsnew innovation and improvements to existing PSS.
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