Explaining Variation in Adoption of FinTech Products and Services Among Citizens: A Multilevel Model - Re-imagining Diffusion and Adoption of Information Technology and Systems: A Continuing Conversation Access content directly
Conference Papers Year : 2020

Explaining Variation in Adoption of FinTech Products and Services Among Citizens: A Multilevel Model

Abstract

Despite the several advantages, adoption of the FinTech services vary across individuals in different countries. This study proposes a model to examine how the country level ICT competitiveness, demographic and socio-economic factors influence the FinTech services diffusion in a country. In this study, we use Generalized Linear Mixed Model to analyze both the individual-level and country-level variables to explain the variation in the probability of individuals adopting FinTech services while accounting for the variance at each level. National ICT competitiveness especially political and regulatory environment, Infrastructure, ICT usage by firms demonstrated a stronger influence on the adoption of FinTech services. In addition, demographic variables and socio-economic status also demonstrated stronger evidence in explaining the variation in the adoption of FinTech services.

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hal-03701788 , version 1 (22-06-2022)

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Ben Krishna, Satish Krishnan. Explaining Variation in Adoption of FinTech Products and Services Among Citizens: A Multilevel Model. International Working Conference on Transfer and Diffusion of IT (TDIT), Dec 2020, Tiruchirappalli, India. pp.541-552, ⟨10.1007/978-3-030-64849-7_48⟩. ⟨hal-03701788⟩
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