Exploring Experiences of Using SETA in Nordic Municipalities - Human Aspects of Information Security and Assurance Access content directly
Conference Papers Year : 2021

Exploring Experiences of Using SETA in Nordic Municipalities

Aous Al Salek
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  • PersonId : 1239910
Joakim Kävrestad
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Marcus Nohlberg
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Abstract

User behavior is a key aspect of cybersecurity and it is well documented that insecure user behavior is the root cause of the majority of all cybersecurity incidents. Security Education, Training, and Awareness (SETA) is described by practitioners and researchers as the most important tool for improving cybersecurity behavior and has been for several decades. Further, there are several ways to work with SETA found in academic literature and a lot of research into various aspects of SETA effectiveness. However, the problem of insecure user behavior remains revealing a need for further research in the domain. While previous research have looked at the users’ experience of SETA, this study looks at SETA adoption from the perspective of the adopting organization. For this purpose, a survey was sent out to all Nordic municipalities with the intent of measuring if and how SETA is conducted, and how the respondents would ideally like to conduct SETA. The results show that a majority of the participating organizations use SETA and that e-learning is the most common delivery method. However, the results also show that gamification and embedded training is seldom used in practice nor a part of the participants’ picture of ideal SETA.
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hal-04041080 , version 1 (22-03-2023)

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Aous Al Salek, Joakim Kävrestad, Marcus Nohlberg. Exploring Experiences of Using SETA in Nordic Municipalities. 15th International Symposium on Human Aspects of Information Security and Assurance (HAISA), Jul 2021, Virtual, United Kingdom. pp.22-31, ⟨10.1007/978-3-030-81111-2_3⟩. ⟨hal-04041080⟩
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