As years go by, companies operate in an ever-changing environment requiring strategic tools to provide effectiveness and efficiency. The Healthcare sector is not different, dealing with several challenges like increasing patient numbers and limited resources. Healthcare centers need to improve continuously while offering the best services to their patients. The lean thinking, which was initially a symbol of manufacturing process, has evolved over the years to reach the scope of service improvement. This paper exhibits a successful initiative of engaging lean thinking in the healthcare industry to develop more efficient and effective services.