Value Proposition in Smart PSS Engineering: Case Study in the Residential Heating Appliance Industry - Advances in Information and Communication Technology
Conference Papers Year : 2020

Value Proposition in Smart PSS Engineering: Case Study in the Residential Heating Appliance Industry

Camilo Murillo Coba
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Xavier Boucher
François Vuillaume
  • Function : Author
Alexandre Gay
  • Function : Author
Jesus Gonzalez-Feliu

Abstract

This paper explains the first steps of a smart PSS engineering approach, aimed at eliciting stakeholder needs, prototyping the value proposition, representing how the Original Equipment Manufacturer (OEM) will capture value and share it with a collaborative network of stakeholders while identifying and prioritizing risks from the value proposition. The approach addresses two gaps in the field of smart PSS design: (i) the need of visualizing solutions to support the transformation of value propositions for the stakeholders into a contract mechanism supporting value capture by the offering company and (ii) the importance of integrating risk management during the design of Smart PSS value proposition
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Dates and versions

hal-03745828 , version 1 (04-08-2022)

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Camilo Murillo Coba, Xavier Boucher, François Vuillaume, Alexandre Gay, Jesus Gonzalez-Feliu. Value Proposition in Smart PSS Engineering: Case Study in the Residential Heating Appliance Industry. 21th Working Conference on Virtual Enterprises (PRO-VE), Nov 2020, Valencia, Spain. pp.431-439, ⟨10.1007/978-3-030-62412-5_35⟩. ⟨hal-03745828⟩
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