Actionable Collaborative Common Operational Picture in Crisis Situation: A Comprehensive Architecture Powered with Social Media Data - Collaborative Networks and Digital Transformation Access content directly
Conference Papers Year : 2019

Actionable Collaborative Common Operational Picture in Crisis Situation: A Comprehensive Architecture Powered with Social Media Data

Julien Coche
Aurelie Montarnal
Andrea Tapia
  • Function : Author
  • PersonId : 1025669
Frederick Benaben

Abstract

Previous works in social media processing during crisis management highlight a paradox: citizens are extensively sharing data from the field of the crisis, while decision-makers are looking for information about the emerging risks they need to address. Several tools already exist to help taking advantage of this new important source of data. However, few made their way to decision-makers, mainly because they remain resource-consuming. That is why the question of a tool, able to process social media in near-real time, to deliver actionable information from the field is still pending. Based on a state of the art of the Natural Language Processing tools and systems dedicated to the use of social media data to improve the situational awareness of the decision-makers, this paper aims to describe a way to provide them with a first comprehensive system which asset is to completely address the challenge, from the collection of the data to their interpretation and understanding and finally offer situational models. In this sense, the paper focuses on the thorough detail of the business and consequent technical challenges that are raised, and a work in progress proposal to address them in a comprehensive manner.
Fichier principal
Vignette du fichier
488341_1_En_14_Chapter.pdf (573.45 Ko) Télécharger le fichier
Origin : Files produced by the author(s)
Loading...

Dates and versions

hal-02406449 , version 1 (14-02-2020)

Licence

Attribution

Identifiers

Cite

Julien Coche, Aurelie Montarnal, Andrea Tapia, Frederick Benaben. Actionable Collaborative Common Operational Picture in Crisis Situation: A Comprehensive Architecture Powered with Social Media Data. 20th Working Conference on Virtual Enterprises (PRO-VE), Sep 2019, Turin, Italy. pp.151-162, ⟨10.1007/978-3-030-28464-0_14⟩. ⟨hal-02406449⟩
123 View
96 Download

Altmetric

Share

Gmail Facebook X LinkedIn More