Choose What to Feel: Emotional Labour in Space of Classic Organizations and Virtual Collaborations - Collaborative Networks in the Internet of Services Access content directly
Conference Papers Year : 2012

Choose What to Feel: Emotional Labour in Space of Classic Organizations and Virtual Collaborations

Kseniya Navazhylava
  • Function : Author
  • PersonId : 1007871

Abstract

Technological progress infiltrated physical space of the organizations with cables, wires, monitors, landlines, blackberries, cameras, tablets up to the point, when we happened to witness the birth of the new, virtual, space. Here control and monitoring seems non-existent and unnecessary. But in fact, it is ingrained in the structure of the virtual space by means of technology which makes virtual reality real. Ingrained control triggers changes in series of organizational life phenomena. This work aims to look at the interplay between the use of technology and organizational space, as well as at the change that occurs in frameworks of emotional processes in organizations with growth of technological entanglement. Specifically, in the virtual space communication is due to the technology which compels people to choose between available sets of emotional cues. However, it enforces reducing, mitigating and channeling the emotions with the help of limited variants of expression – and, therefore, appraisal.
Fichier principal
Vignette du fichier
978-3-642-32775-9_63_Chapter.pdf (66.64 Ko) Télécharger le fichier
Origin : Files produced by the author(s)
Loading...

Dates and versions

hal-01520427 , version 1 (10-05-2017)

Licence

Attribution

Identifiers

Cite

Kseniya Navazhylava. Choose What to Feel: Emotional Labour in Space of Classic Organizations and Virtual Collaborations. 13th Working Confeence on Virtual Enterpries (PROVE), Oct 2012, Bournemouth, United Kingdom. pp.637-644, ⟨10.1007/978-3-642-32775-9_63⟩. ⟨hal-01520427⟩
52 View
50 Download

Altmetric

Share

Gmail Facebook X LinkedIn More