Managing Performance to Align the Participants of Collaborative Networks: Case Studies Results
Abstract
The paper underlines the interest of using a performance management system applied to monitor the strategy effectiveness and the interoperation's performance in the collaborative networks (CN). The aim with this study is to verify if a performance management system helps decision-makers reach the alignment among participants in a collaborative network. It is expected that this work provides an adequate tool for supporting quick decisions to meet the feasible and desirable improvements in inter-organisational processes. A framework (CNPMS) is also presented, having been developed to support the dynamic performance management, which was applied in case studies of two Brazilian collaborative networks.
Domains
Digital Libraries [cs.DL]Origin | Files produced by the author(s) |
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