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Table of Contents
E-Government, E-Services and Global Processes
Marijn Janssen, Winfried Lamersdorf, Jan Pries-Heje, Michael Rosemann
Front Matter

E-Government and E-Services (EGES)

EGES Preface
Marijn Janssen, Winfried Lamersdorf, Lalit Sawhney, Leon Strous

EGES Session 1: Interoperability

Narrowing the Gap between Open Standards Policy and Practice: The Dutch e-Government Experience
Rutger Lammers, Erwin Folmer, Michel Ehrenhard
Evaluation of WS-* Standards Based Interoperability of SOA Products for the Hungarian e-Government Infrastructure
Balázs Simon, Balázs Goldschmidt, Károly Kondorosi, Péter Risztics, László Bacsa
Providing Adaptive and Evolving Government e-Services through Citizen-Centric Process Views
Gustav Aagesen, John Krogstie

EGES Session 2: Participation

Hands-on guideline for e-participation initiatives
Sabrina Scherer, Maria A. Wimmer, Stefan Ventzke
Virtual communities as a mechanism for sustainable coordination within the South African Public Sector
Godwin Thomas, Reinhardt A. Botha

EGES Session 3: Adoption and Diffusion

Examining the Role of the Culture of Local Government on Adoption and Use of E-Government Services
Nurdin Nurdin, Rosemary Stockdale, Helana Scheepers
Diffusing the Ubuntu philosophy into e-Government: A South African Perspective
Hossana Twinomurinzi, Jackie Phahlamohlaka, Elaine Byrne

EGES Session 4: Back-End Transformation

Transformative and Innovative e-Gov for the Next Generation: Linkages of Back Offices for One-stop Portal
Osamu Sudoh, Yumiko Kinoshita
The Influence of Resource Dependency Tolerance on Inter-Organisational Alliance Governance
Mark Borman
Content Management Implemented as Shared Service: A Public Sector Case Study
Anton Joha, Marijn Janssen

EGES Session 5: New Applications

Process Modeling Semantics for Complex Business Environments
I. T. Hawryszkiewycz
A Role-involved Conditional Purpose-based Access Control Model
Md. Enamul Kabir, Hua Wang, Elisa Bertino

Global Information Systems Processes (GISP)

GISP Preface
Jan Pries-Heje, Michael Roseman

GISP Session 1: Global Case Studies on Process Design Issues

Process Model of Customer-Centric E-Government Enabled Service Transformation: Insights from MINDEF's Portal Implementation Experience
Satish Krishnan, Barney C.C. Tan, Shan L. Pan
User's Satisfaction of Kuwait E-Government Portal; Organization of Information in Particular
Huda R. Farhan, Mark Sanderson
ICT-based improvement of construction procurement process
Olli Martikainen, Raija Halonen, Valeriy Naumov
The Case for Improvisation in Information Security Risk Management
Kennedy Njenga, Irwin Brown

GISP Session 2: Globalized Process Design

BPM-in-the-Large - Towards a higher level of abstraction in Business Process Management
Constantin Houy, Peter Fettke, Peter Loos, Wil M. P. Aalst, John Krogstie
When global process fails: A grounded theory study of a case from agile engagement to compulsive outsourcing
Jan Pries-Heje, Magnus Hansen, Sofia Bergbäck Knudsen